Shipping Policy
Effective Date: 21-May-2025
At Artezaib Interiors, we are committed to providing our customers with a reliable and transparent shipping experience. Please review the following shipping policy to understand how we handle order processing, delivery timelines, and shipping-related queries.
1. Shipping Locations
We currently ship throughout Toronto, the GTA (Greater Toronto Area), and across Canada. For international inquiries, please contact us directly at info@artezaibinteriors.com.
2. Order Processing Time
3. Shipping & Delivery Time
We partner with trusted carriers to ensure your products arrive safely and on time.
Note: Delivery times may vary due to weather, holidays, or courier delays.
4. Shipping Costs
Shipping fees are calculated based on the size, weight, and destination of your order. The final shipping cost will be displayed at checkout before payment confirmation.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your shipment in real-time.
6. Damaged or Lost Shipments
If your item arrives damaged or is lost during transit:
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Report it within 48 hours of delivery.
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Provide photos and order details to info@artezaibinteriors.com.
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We will assist you with a replacement or initiate a claim with the carrier.
7. In-Store Pickup (Toronto Only)
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Pickup orders are usually ready within 2 business days.
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You will receive an email when your order is ready for collection.
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Please bring a valid photo ID and your order confirmation email when picking up.
8. Questions or Special Requests?
For any special delivery instructions or shipping-related questions, don’t hesitate to contact us:
📩 Email: info@artezaibinteriors.com
📞 Phone: (416) 252-1322
Thank you for choosing Artezaib Interiors. We appreciate your trust and are here to ensure your shopping experience is smooth from start to finish.
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